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Top Trends in 2026 Tech-Driven Business Can’t Ignore

Top Trends in 2026 Tech-Driven Business Can’t Ignore

January 19, 2024
6 min read
Business
By
Sofiia Yurkevska
Content Writer
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2023 was a rollercoaster with the AI boom and mass adoption chaos. 2024 and 2025 taught us patience—how to separate hype from reality, scale pilots into production, and build governance frameworks that actually work. Now, as we head into 2026, the dust has settled and something remarkable has emerged: AI isn't just assisting anymore. Before we dive into the trends defining 2026, let's take a breather and reflect on what the past few years planted. The seeds of agentic AI, sovereign data requirements, and AI-powered development platforms are now in full bloom.

Agentic AI: From Partners to Autonomous Digital Workers

The dust has settled from the 2023 AI boom, and what emerged is far more sophisticated than anyone predicted. AI has evolved from tools requiring constant human input to autonomous agents capable of making decisions, executing multi-step processes, and collaborating with other AI agents to achieve specific goals.

By 2029, Gartner predicts agentic AI will autonomously resolve 80% of customer service issues without human intervention, reducing operating costs by 30%.

Why should we care?

Let's explore what agentic AI offers businesses in 2026:

1
Autonomous Customer Service
AI agents can maintain business continuity even during unexpected disruptions, learning from historical patterns to predict potential bottlenecks and proactively adjust operations. Small businesses get enterprise-level support capabilities without enterprise budgets.
2
Multi-Agent Workflows
Multi-agent ecosystems enable breakthroughs in areas like fraud detection, where one agent flags anomalies, another checks compliance, and a third summarizes findings for a human analyst. E-commerce businesses deploy similar coordinated agent teams for inventory, marketing, and customer demand forecasting.
3
Smart Decision-Making at Scale
Agentic AI in procurement can flag supplier risks, negotiate contracts, and close deals while monitoring market conditions autonomously. SMEs gain insights and take action simultaneously, not sequentially.
4
Accessible and Affordable
Global spending on AI systems is expected to reach $300 billion by 2026, with a 26.5% compound annual growth rate, making agentic capabilities increasingly accessible through cloud platforms and API services. The barrier to entry has never been lower.
5
Cross-Functional Intelligence
Organizations are scaling agentic AI systems across multiple business functions, with 23% already scaling implementations and 39% actively experimenting. From customer service to knowledge management, autonomous agents are becoming integral to business operations.

AI Governance as Code: From Principles to Programmable Compliance

Mass adoption of AI made 2023 special. In 2026, we're dealing with something bigger: autonomous AI agents making decisions without asking permission first. Governance isn't checklists anymore—it's code. Ethical AI pipelines, explainability-by-default, and audit-ready AI logs are becoming standard.

The risks evolved too. Now we're facing:

  • AI agent misuse across enterprise systems
  • Agents making bad calls in finance, healthcare, or operations
  • Data sovereignty violations when AI crosses borders—organizations must ensure data, models, and compute resources remain within specific national or regional boundaries
  • Software supply chain vulnerabilities—every dependency is a risk
  • Deep fakes and synthetic content (more sophisticated, harder to spot)

In practice, we're moving from manual oversight to automated governance:

  • Programmable compliance with ethical AI pipelines that enforce rules automatically 
  • Real-time monitoring of AI agent behavior
  • Software Bill of Materials (SBOMs) with continuous attestation moving from niche to norm 
  • Multi-cloud and edge computing strategies to localize data and compute resources for sovereignty compliance
  • New "agent ops" teams responsible for monitoring, training, and governing AI agents as organizations scale

Why should we care?

McKinsey's latest survey shows 88% of organizations now regularly use AI, with 23% scaling agentic AI systems and 39% experimenting with AI agents. Governments continue to introduce new regulations governing data privacy, security, and AI governance, with increased regulatory scrutiny across banking, insurance, healthcare, and telecommunications. Non-compliance is expensive. But there's an upside: organizations that successfully navigate sovereignty requirements gain customer confidence and access to new markets. Executives want to see the full picture of AI risks.

Platform Engineering: Self-Service IDPs for Developer Velocity

Platform engineering isn't new, but the way we're doing it in 2026 is. Internal Developer Platforms (IDPs) are the evolution of centralized, self-service environments that give developers everything they need to build, test, and deploy without wrestling with complex infrastructure.

Think of your favorite toolbox, but smarter. You know where everything is, the tools work together seamlessly, and you're not reinventing wheels or hunting for that one person who knows how the deployment pipeline works. IDPs eliminate the "works on my machine" problem and the Single Point of Failure that happens when only one developer understands the system.

Using IDPs leads to faster iterations, better documentation, and shorter onboarding times for new teammates. Knowledge becomes accessible and standardized—no more tribal wisdom locked in someone's head. By 2026, 80% of large software engineering organizations will have dedicated platform engineering teams building Internal Developer Platforms. This isn't a nice-to-have anymore—it's how modern dev teams operate.

Development teams face increasing pressure to deliver faster, but fragmented tools and manual processes create roadblocks. IDPs speed up release cycles and let developers spend more time coding and less time managing complex systems. Spotify's already proven this model works at scale for continuous delivery and rapid innovation.

Why should we care?

Businesses embracing platform engineering can expect streamlined operations, reduced friction in developer workflows, and improved collaboration between developers and operators. The strategy promises to simplify the complexities of modern software architectures, making it more accessible for teams without deep infrastructure expertise.

This approach addresses current challenges—developer burnout, slow deployment cycles, infrastructure complexity—and positions companies for future growth. As software delivery becomes a competitive advantage, having the right platform foundation matters more than ever.

AI-Powered Low-Code/No-Code: From Drag-and-Drop to Natural Language

This concept has been around for a long time, but in 2026, AI has completely transformed it. Let's start with the basics: What is Low-Code/No-Code? We can use an analogy to illustrate that.

You want to create a picture. You can do that in two ways: old-school Da Vinci-like equipped with a blank canvas, paints, and your knowledge of anatomy and perspective. It takes both time and money to master this approach, providing you with endless possibilities of depicting anything you want from scratch — just the way coding does. Low-code/No-code is more like creating a collage out of magazines. You don't have to learn how to draw. You take images you like from the magazine, arrange them to conduct your idea, and you are good to go. But here's what's new in 2026: you don't even need to arrange the collage yourself anymore. You just describe what you want in plain English, and AI builds it for you.

Fresh Fact
Swedish startup Lovable reached $17 million in annual recurring revenue with 30,000 paying customers, claiming to be one of the fastest-growing startups in Europe. Their platform enables anyone to build production-ready software without coding knowledge—users are building over 25,000 new products daily.

Lovable's GPT Engineer can ship fully functional web apps just from prompts. Type "Build me a CRM with customer database and login system" and watch it appear. No drag-and-drop needed—just conversation.

Why should we care?

Gartner projects that by 2026, 75% of all new applications will be built using low-code technologies, with the global market reaching $44.5 billion. This isn't a niche anymore, it's mainstream.

The advantages of AI-powered Low-Code in 2026:

  • Truly approachable for non-tech people — by 2025, 70% of new applications developed by enterprises will utilize low-code or no-code technologies, up from less than 25% in 2023 
  • Instant development — describe your app idea and see it built in minutes, not months
  • AI does the heavy lifting — GenAI enhances productivity on low-code platforms, with AI code assistants streamlining tasks, reducing human error, and accelerating the entire software development process 
  • Democratized access — by 2026, developers from outside formal IT departments will make up 80% of the user base for low-code tools, up from 60% in 2021 
  • Enterprise-grade output — Gartner predicts that by 2029, low-code platforms will be used in 80% of mission-critical applications globally, up from just 15% in 2024 

AI and low-code are converging to transform software development, with AI amplifying low-code's potential by empowering teams to innovate at speed. Development costs drop, transparency improves, and suddenly your marketing team can build the dashboard they actually need—without waiting three months for IT.

eAccessibility: software inclusivity by design

With over 1.3 billion people with disabilities across the globe who may find it hard to access products and services. 55% of the top 50 eCommerce websites are WCAG 2.1. compliant with the Level AA. At the same time, eCommerce is the industry that faces digital accessibility lawsuits the most in 2022

Fresh Fact
In 2023, the number of such lawsuits was expected to increase and reach 4,605 cases, according to the UsableNET 2023 Year-End Report.

What about the rest of the internet? The WebAIM 2023 Report shows that 96.3% of the top million websites have detectable WCAG failures. The point here is not "Oops, someone's gotta need a layer next year," but rather the opposite. There is a demand from users, and it is getting more legislative attention every year, while it should be product owners and development attention in the first place.

Implementing Web Accessibility requirements enhances the overall user experience on the web. If a blind person can approach your app, someone who can't look at a screen at the moment can do it too and notice how much you care about the client's convenience. If your color palette contrast is WCAG-compliant, everyone will benefit from less eye fatigue, and your text will be readable.

What can we do?

This subheader feels more appropriate than a usual one, don't you think? So, let's see what accessibility features we can adopt for a better user experience:

  • introduce Semantic HTML for facilitating access to content with screen readers;
  • add alternative captures for images and subtitles for videos;
  • streamline user flow and keep the number of options per page at bay;
  • enable keyboard navigation;
  • make your design roomy and buttons easy to hit.

Wrapping up (and wrapping our heads around)

So, how do we thrive in 2026? After the massive transformation from 2023 to 2025, the answer isn't to slow down or speed up recklessly—it's to move strategically. The technologies we've covered aren't isolated trends; they're interwoven threads of a larger transformation.

Agentic AI handles decisions. AI Governance as Code ensures those decisions are compliant and defensible. Platform Engineering gives developers the infrastructure to deploy AI systems rapidly. Low-Code/No-Code with AI democratizes creation so anyone can build what they imagine. Each trend amplifies the others.

Businesses that understand these interconnections—that see how autonomous agents need governance frameworks, how platforms enable rapid low-code deployment, how everything needs to scale securely—will find themselves at the forefront of success in 2026's tech landscape.

The future these trends paint isn't about replacing humans; it's about augmenting them. It's about teams that move faster, systems that decide smarter, and businesses that adapt in real-time to market shifts. Technology becomes the enabler for sustainable growth, responsible innovation, and competitive advantage.

Of course, we're humans and can't predict the unpredictable. So watch out for the breakthrough that nobody saw coming—the "Lovable moment" that makes last year's impossible suddenly trivial. Be ready to recognize it, welcome it, and harness it. That's what 2023 through 2025 taught us: stay curious, stay adaptable, and most importantly, stay building.

Are you ready to adopt some of these trends? Contact us!

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Sofiia Yurkevska
Content Writer

Infodumper, storyteller and linguist in love with programming - what a mixture for your guide to the technology landscape!

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