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We have seen 20% monthly growth in our customer base since the first deliverables from Freshcode. We are now the only platform in our category able to deliver a HIPAA-compliant Telehealth solution.
United States, Telehealth
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Automate repetitive tasks like data entry, document processing, and routine analysis with AI-powered RPA and workflow engines. We eliminate manual bottlenecks in your operations so your team can focus on tasks at hand instead of administrative overhead.
Upgrade outdated infrastructure to work with modern AI tools without a complete overhaul. We add connectivity layers, migrate data architectures, and refactor systems so your existing platforms can support intelligent features and integrate with AI technologies.
Turn historical data into actionable foresight. We build models that analyze patterns in your operations to predict demand, identify risks before they escalate, forecast trends and support proactive decision-making using the data you're already collecting.
Process unstructured text and documents at scale with natural language understanding. From voice-to-text transcription to automated report generation and intelligent document extraction, we integrate LLMs that read, understand and act on information trapped in documents. Our prompt engineering expertise ensures language models deliver consistent, accurate results tailored to your specific terminology.
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Challenges
Solutions
It turned out that Google makes exceptions on a case-by-case basis to accept products as HIPAA-eligible if they have done due diligence. The Freshcode team implemented so-called HIPAA Technical Safeguards, including Access Control, Audit Controls, Integrity, and Transmission Security, to prevent identity theft and scams. We used IAM in GCP to secure Hi Rasmus' data with Firestore and signed a BAA to satisfy HIPAA regulatory requirements.
Locally maintained databases in the USA, Europe, Canada, and Australia were divided and organized for low-latency environments and data security. All trackable data collected from app clients is cloud-based and stored in distributed, secure servers, making HIPAA compliance easier to achieve.
We utilized the Twilio cloud service to facilitate peer-to-peer (P2P) communication and ensure the required privacy. Twilio doesn't intercept the media in P2P rooms, so it's not possible to record or transcode video/audio calls in Hi Rasmus or to make it interoperable with other services.
We integrated multiple AI-powered features using GPT-4o to automate routine tasks and enhance therapy workflows. The implementation includes automated session note generation, voice-to-text field input for hands-free documentation, and AI-assisted program goal generation for treatment planning. Additionally, we deployed CodeRabbit for AI-powered code review, which immediately identified legacy bugs in existing code during initial testing.
ranked among the top ABA software for small practices
in customer base since the first deliverables
across the USA, Europe, Australia, and the UAE
AI-generated session notes monthly
the only platform in its category able to deliver a HIPAA-compliant TeleHealth solution
Low-latency peer-to-peer virtual calls for remote supervision and therapy sessions
From Freshcode, with love
We're deeply honored to be trusted partners in Hi Rasmus' mission to break down geographical and logistical barriers to mental health services. The transformation from a passion project to a platform serving over 700 clinics across four continents demonstrates what's possible when technical expertise meets genuine care for human well-being.
Knowing that the platform we helped create facilitates thousands of therapy sessions each month and that our AI tools enable therapists to focus more on patients, drives us to innovate and improve continuously.
